Reviews

"Exceptional service. I'm so appreciative of an agent willing to help me through the process at all points. I would recommend her to everyone. As I age, it's so important to have someone so knowledgeable and willing to help."

"I have been with State Farm since 1995. I am new to this particular office (4 years)This office drops the ball time after time. I spoke to the broker Todd on October 23rd and told him I would not be renewing my home owners policy with his office. I told him I purchased another policy on the 22nd already elsewhere. On the 27th, I noticed they took $1,144. 00 out of my account for a policy that should have been canceled!! He didn't cancel my policy or the auto draft. He knew I paid and had a policy elsewhere. He and his office acted like it was my fault them dropping the ball. No apology and because of this huge mistake on their part, I have no money in my account. And on the verge of being over drawn. I asked them to get my money back right away. I can't wait. After all it was their mistake. Oh Cheryl we are doing the best we can. You should get your money in 5 more BUSINESS days. That's 10 days after they wrongfully took the 1,144!! I will have no money for 10 days!!!! They could careless. Like it's my problem! And have been extremely Rude about it as well. They act like 1,144.00 is pocket change. Also, for 6 months I called & asked 4 times; that my trust be added as additional insured to all policies.

Each time I called for my policies on my bikes, home and now my newer 2 policies and checked it was never ever done. Leaving me at risk. I go in person yesterday and said I want to stay at the office until its done (adding the trust as additionally insured.) Four times and stll not done i felt I needed to sit and wait for it to be completed. Brittany says sorry but she has to go to the restroom and escorted me out the door, promising she would email that day to confirm it's added as additional insured. Nope never happened. No email from her. I had to email her 3 more times. Then if this isnt bad enough, before all this, they had an agent Matthew that kept telling me, I had to keep everything but collision on my motorcycle policy, I was not even riding anymore.

He said because of my umbrella policy, I had to keep everything else. I called several times during the year to make sure this was accurate information and this Matthew told me same thing he already told me. After a year, I get the broker on the phone to find out that I could have removed my uninsured motorist this whole time! Saving me over $50 a month a total of $600 wasted money. No sorry that his agent gave wrong information. The broker is absolutely unapologetic for any of this! And I am still waiting for $1,144 to be returned that they had NO right to remove from my bank account! I have no money until they get around to it. All while the broker who made the mistake is now on vacation and left it to the office manager to handle! Horrible experience and horrible customer service."

"Todd Perry is the best and Amanda did a great job. Within 10 minutes I had insurance on my Jeep . The best !!!"

"Amanda at State Farm made switching my insurance easy. She helped me get better coverage for a lower premium, and she was friendly and helpful throughout the process. I’m really glad I reached out to her and would recommend her to anyone looking for an insurance quote."

"Caitlin is always a please to work with. She is quick at getting back to me and very helpful with any and everything I need."

"Amanda did an excellent job. Very responsive. We had several questions and she answered them all promptly. I would definitely refer Amanda to our friends if they wanted to make some changes to Their car insurance."

"Grade costumer service"

"Had a great experience at this office. I was looking for life insurance and Nick walked me through all the steps and got me a great policy! Couldn’t recommend them more!"

"Amazing and helpful customer service! Rio is our go to gal and so helpful and responsive! Also they got us the best rates on all our automobiles."

"We recently switched our home and auto insurance to State Farm and couldn’t be happier. We’re paying much less than before and were able to get better coverage at the same time. Amanda was great to work with and made the entire process quick and easy. I would definitely recommend her and the team at Todd Perry State Farm!"

"Amanda was great to work with."

"Amanda is wonderful so professional and great customer service."

"Love the service, courtesy and helpful.

20260429 - Todd can get you a fair car insurance deal.

20260831-Always helpful, courteous and thorough. Amanda was so helpful during our last visit!!!"

"Great Agents, Great Agency! Excellent customer service. Been working with them for years. Thank you!"

"Exceptional service! Amanda was great and patient!"

"We have been with State Farm for over 30 years.
We recently went onto the office to discuss different options for our homeowners and auto insurance trying to get the cost down.

I’m happy we had Amanda to assist us and discuss our options. She went above and beyond trying to help
us and make us happy. She showed us different options, coverage and deductible’s.
Things change, like we both recently retired and don’t drive one of our cars as much.
She was able to save about $600 a year on one of our automobiles.
Thank you Amanda for being patience and taking the time to explain everything to us!"

"Amanda was so very helpful. If there were more stars to give, I certainly would. Seamless and sweet. Highly recommend"

"Amanda saved me 1400 on my car insurance. This is not a commercial real life! Wild."

"I highly recommend this office! Nick is a true professional, someone who cares, someone who listens and goes to work for you. My wife and I were able to get the best policy for our home and auto insurance and we can’t be more thankful for Nick."

"Had a great experience with Nick, he took the time to really break down every step of my new insurance policy. I recently switched to state farm from dairyland and was pleasantly surprised by how much money nick was able to save me on my car insurance. Nick is very personable and has outstanding communication skills."

"Received my renewal from another company and rates went up for no reason. Todd and Nick were pleasant to work with. Changed from the other company to State Farm same day! Great service with very competitive pricing."

"Working with Todd Perry State Farm and their staff has been a great experience and they genuinely care about their customers! I wasn’t even thinking about life insurance until my agent mentioned it, I’m happy to say they have put me in a better spot with the cheaper rates and have helped me plan for my future! Shout out to Caitlin for always being welcoming and Brittany for helping me review all my options."

"ABSOLUTLY impressed with Todd Perry State Farm Agency in Edgewater!!! Todd & his team team are friendly, thorough, efficient, knowledgeable & go the extra mile. DEFINITLY 5 STAR!!! Would & DO recommend them to everyone I know. Thank you all!!!"

"I had an absolutely amazing experience working with Rio Nord at Todd Perry State Farm. From the moment I reached out, Rio was incredibly professional, attentive, and genuinely committed to helping me find the best coverage for my needs. What really stood out was how patient and knowledgeable she was, she took the time to explain everything clearly, answered all of my questions without rushing, and made sure I fully understood my options. It never felt like I was being sold something. instead, it felt like I had someone on my side who truly cared about making the right decisions for me. Rio made the entire process smooth, stress-free, and actually enjoyable, which is not something you usually say about insurance! Her communication was excellent, and she followed up promptly, showing how much she values her clients. If you’re looking for someone trustworthy, reliable, and genuinely dedicated, I can’t recommend Rio Nord enough. Todd Perry State Farm is lucky to have her!"

"I had a fantastic experience working with Camden on my insurance needs. He took the time to really understand my situation and found a way to bundle my auto and life insurance that saved me a significant amount of money. The whole process was smooth, transparent, and surprisingly easy.

What stood out most was Camden’s professionalism and genuine willingness to help, he patiently answered all my questions and made sure I felt confident in my choices. It’s rare to find someone who combines expertise with such great customer service.

If you’re looking for an insurance agent who truly looks out for your best interests, I highly recommend Camden!"